The Loop of Understanding
Looping Tip #5 – How do you loop someone who is very quiet?
Sep 6, 2011 | Newsletter Archive • The Loop of Understanding|How do you loop someone who is very quiet? The short answer is “with sensitivity and care.” Looping (the loop of understanding) is seeking to understand the other and confirm that the other has, in fact, felt understood. That implicitly assumes that the other does indeed wish to be understood. The very quiet person may [...]
Looping Tip # 4 – How to Loop When Someone is Aggressive or Domineering
Aug 4, 2011 | Newsletter Archive • The Loop of Understanding|When faced with the challenge of looping someone who is aggressive, domineering, or blaming the other person, it can be very daunting. We particularly don’t want to loop the blame as blame. Our suggestion is that we reframe the blame in a way to hold the speaker accountable for their own experience. For example, “So [...]
Looping Tip #3 – Looping the Speaker’s Emotions and Non-Verbal Communication
Jun 30, 2011 | Newsletter Archive • The Loop of Understanding|When people speak, paying attention to the words they use to communicate is only a part of understanding what they are trying to express. Various studies have found that nonverbal cues comprise 80-93% of what is communicated. So when we loop, if we loop only the words that people are using, people will often not [...]
The Loop of Understanding – Tip #2
May 28, 2011 | Newsletter Archive • The Loop of Understanding • Uncategorized|One of loopers’ biggest challenges is to loop people whose tendency is to speak for long periods of time. Our normal tendency when people do this is to be polite and not interrupt them. We think that this is not so helpful to the speaker or the looper since the looper will reach a point [...]
The Loop of Understanding
Mar 2, 2011 | News • Newsletter Archive • The Loop of Understanding|Developing understanding systematically, authentically, and compassionately is core to our approach to mediation and the loop of understanding is central to that effort. Looping is a technique that helps focus the dialogue and develop understanding throughout the mediation. Although the approach is similar to and borrows much from what others refer to as active or [...]
