CPR Institute Outstanding Book Award

Challenging Conflict:
Mediation Through Understanding

By Gary Friedman and Jack Himmelstein
Published by the American Bar Association in cooperation with the Program on Negotiation at Harvard Law School.
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Welcome

Do you work with people in conflict? 

Are you looking for a different way to help your clients find the best solution?

 
Through our understanding-based mediation and conflict resolution training programs, we help you to:
 
►Learn how to work with conflict in a different, deeper way.
 
►Challenge the traditional terms of conflict that can keep parties and professionals trapped in its grasp—like those of right v. wrong or winning v. losing.
 
►Understand the power of using conflict constructively.
 
►Listen in order to develop a multi-layered understanding of the parties, their conflict and of yourself as you support them in working it through.
 
►Create a safe place for parties to talk about the underlying issues in a productive and constructive manner to reach solutions that work.
 
►Support disputing parties to make informed decisions together based on a deeper understanding of what is important and meaningful to them.
 
►Encourage parties to tap into compassion and caring in the face of conflict.
 
►Empower parties to control the outcome in a meaningful, beneficial way.
 
►Enhance and enrich your own life as well as the lives of those with whom you are engaged.

 


Saving the Last Dance: Mediation through Understanding

See a demonstration video of our Understanding-Based mediation model as applied to a highly-charged business dispute.  

The video, produced in collaboration with the Harvard Program on Negotiation, alternates between excerpts from the mediation itself and an educational commentary.

Read more and watch the video

  


 

UPCOMING

MEDIATION INTENSIVE TRAININGS

Mediation Intensive Training - October 6-10, California

Mediation Intensive Training - December 8-12, New York

Please click on the listings in the right- and left-hand columns for more information about these trainings.

We invite you to explore our website to learn more about our programs and to register online for upcoming trainings.  

 

 

 

 

 

 
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